LEGAL

Privacy Policy

Last updated: January 2026

1. Data Controller

Tailoredia, the commercial arm of iSeeCI, is the data controller for the personal data collected through this website (www.tailoredia.com).

Contact: [email protected]

2. Data We Collect

We may collect the following types of personal data:

  • Contact form submissions: name, email address, company, phone number, and message content.
  • Chat widget interactions: messages you send through our AI-powered chat assistant.
  • Analytics data: anonymized browsing behavior, page views, device type, and approximate location (city/country level).
  • Cookies and similar technologies: session identifiers and preferences.

3. How We Use Your Data

We use the data we collect to:

  • Respond to your inquiries and provide the services you request.
  • Improve our website experience and content.
  • Analyze website traffic and usage patterns.
  • Send relevant communications when you have opted in.
  • Comply with legal obligations.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics (GA4): website traffic analysis. Google Privacy Policy
  • Google Ads: advertising and conversion tracking. Google Privacy Policy
  • Microsoft Clarity: behavioral analytics and heatmaps. Microsoft Privacy Statement
  • AI Chat Assistant: powered by large language models to assist visitors. Chat messages are processed to generate responses and are not used for model training.

5. Cookies

Our website uses cookies for:

  • Essential cookies: required for the website to function properly.
  • Analytics cookies: help us understand how visitors interact with our site.
  • Advertising cookies: used for conversion tracking and remarketing.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your browsing experience.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data we hold.
  • Rectify inaccurate personal data.
  • Erase your personal data ("right to be forgotten").
  • Restrict the processing of your data.
  • Data portability: receive your data in a structured, machine-readable format.
  • Object to processing based on legitimate interests.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form data is retained for up to 24 months. Analytics data is retained according to each provider's default retention policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

For any privacy-related questions or requests, please contact us at:

[email protected]